Natural Language Processing
Automatically extract relevant information from reports, documents, emails, social media comments, and chat transcripts, to save at least 70% of the time and efforts required for manual processing.
NLP and NLU (natural language processing and understanding) technology used for extracting intent, entities, text analysis, sentiments, and emotions, to develop multi-purpose AI solutions.
Automate up to 60% of front, middle and back-office tasks with ‘conversational’ AI solutions such as chatbots, voice-bots and email-bots.
Our virtual agents are capable of true NLU (Natural Language Understanding), allowing them to detect intents, identify keyword and entities, answer queries, and process service requests.
Advanced NLP features such as disambiguation and digression (control) facilitate natural and comfortable interactions with end users.