Straumann unlocks hidden operational efficiencies with Findability’s AI solutions.
Straumann was looking at building the implant market leadership and wanted to harness data with AI to revolutionize patient care, but was struggling with unstructured data overload. Building a data architecture powered by AI would create a prediction engine for optimal business outcomes.
Findability built a framework to harness volumes of data gathered over the years to measure performance through KPIs as fill rate, engagement quality and Net promoter score. The power of AI was then leveraged by Straumann to expedite its digital transformation journey.
The information architecture built by Findability helped Straumann drive operational decisions to become the most innovative customer-centric oral care business. Backed by AI-driven insights, the group is now making strong inroads in digitizing treatment workflows creating a frictionless experience for patients.